QUALITY POLICY

Chatron's Quality Policy is a fundamental foundation of its mission, vision and values, seeking the permanent satisfaction of customers and employees, ensuring long-term success and sustainability.

MISSION

Chatron, due to its capacity for innovation and specificity, has the mission of responding to the needs of the market in which it operates and ensuring its position as leader in the production of equipment, products and systems for using energy and sunlight. Efficient, economical and with added value for the end customer. It intends to be part of the paradigm shift, contributing in the best possible way to reduce technological advancement in the solar aspect and contribute to reducing the consumption of fossil fuels. It is committed to its Customers in complying with high quality standards and responsiveness to their needs and expectations.

VISION

Chatron intends to place itself at the forefront of companies developing products, solutions and equipment for its areas of activity, investing in the diversification of its area of activity, through the reinforcement of its strategic capacity, embodied in structural and organizational modernization, through qualification and certification of the Quality Management System so that, demonstrating continuous improvement, it can respond to the demanding requests of the market and those who interact with it.

POLITICS

Aware of the challenges posed by a constant transformation of the world, we believe that improving our processes, products and services is essential to guarantee sustained and beneficial growth for all parties involved. In this sense and with the guiding principle of providing quality products and services, through efficient and responsible management, Chatron management is committed to the following principles:

Customer Focus

Customer Satisfaction is the source of benefits for Employees, managers and Suppliers and is sought, by Chatron, in a systematic and unlimited way.

Employee motivation and involvement

Promote the personal and professional development of employees, through the adaptation and permanent updating of skills, creating a culture of awareness and innovation and encouraging their involvement and commitment to achieving results.

Excellence and innovation

Ensure the optimization of processes seeking to guarantee excellence through efficiency, quality and reliability of products and services and sustained growth, considering market demands and identifying new business/market areas, through decision-making based on assessment of the risk.

It is based on these principles that we are fully committed to complying with the Customer's requirements, as well as applicable legal and regulatory requirements, investing in the continuous improvement of the effectiveness of the Quality Management System.

Sustainability

Economic development must be achieved taking into account the protection of the environment.

Integrity

Chatron values honesty and transparency in its activities with all interested parties.

 

21/07/2022
The Management