Privacy Policy
Privacy Policy Regarding the Protection of Personal Data
At Chatron we understand that the use of your personal data requires your trust. We have the highest privacy standards and will only use your personal data for clearly identified purposes and in accordance with your data protection rights.
The confidentiality and integrity of your personal data is one of our main concerns.
This privacy policy sets out how Chatron uses the personal data of its customers and potential customers within the scope of this Home Page and consists of the following sections:
Who is responsible for the processing of your personal data
Chatron is responsible for the processing of the personal data of its customers and / or potential clients that fill out their data and the submission of the Customer Opening Consent Form, through any personal or digital means.
How do we collect your personal information?
Your personal data will be collected and processed in the following situations:
If you complete your personal data and submit the consent form on our website online or if you purchase and / or use a product or service from our company.
For what purposes and on what grounds can your personal data be used
Your personal data will be collected and used for Customer Service and Marketing purposes, namely communication of product information, among others, in the terms that you select in the consent form.
In accordance with the data protection legislation in the European Union - the General Regulation on Data Protection - the use of personal data must be justified under at least one legal basis for the processing of personal data.
The legal basis applicable to the collection and use of your personal data for customer service and marketing purposes is your consent.
When you have given consent to the processing of your personal data (for this purpose you will be presented with a consent form for the use of your data, which consent may subsequently be withdrawn).
What personal data can be collected
The following categories of personal data may be collected through the channels and services described in this Privacy Policy:
DATA COLLECTED BY CHATRON LDA .:
- Contact Information
- Personal information
- Identification info
- Customer history
- Application data, website and social networks
How do we keep your personal data safe
We use a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity, and availability of your personal information.
Although data transmission over the internet or website can not guarantee complete security against intrusions, we and our service providers and business partners make every effort to implement and maintain physical, electronic, and control procedures to protect personal data in accordance with the applicable data protection requirements.
How long do we keep your personal data
We store your data only for as long as is necessary for the purpose for which it was collected.
Once the maximum period of conservation has been reached, your personal data will be irrevocably anonymised (anonymised data may be retained) or destroyed in a secure manner.
For the purposes described in this Privacy Policy (customer service and marketing) your personal data will be kept until the maximum term advisable from the collection of your consent or the last contact made, whichever occurs last, and if, within this period, has not withdrawn its consent, unless for legal reasons it is convenient to prolong its maintenance.
Right to information and correction, deletion or blocking of personal data
You have the right to receive, free of charge, information about the data that has been stored in relation to you and, if applicable, the right to correct, block or delete this data. For this purpose and for any additional questions you may have regarding the protection of data and the processing of your personal data, please contact us by e-mail to geral@chatron.pt
You may at any time, change or withdraw your consent, with effect for the future. Upon complete withdrawal of your consent statements you will no longer be contacted and receive communications for the purposes described in this Privacy Policy.
The consent granted to Chatron Lda. can be withdrawn by contacting Customer Service via phone number 256 472 888, by registered mail or by electronic mail.
If you exercise any of these rights we will analyze them and respond within a term that we estimate as reasonable for one month.
If you are dissatisfied with our use of your personal data or with our response after exercising any of these rights, you have the right to submit a complaint to your supervisory authority (National Commission for Data Protection - CNPD, Rua de São Bento, nº148, 3º, 1200-821 Lisboa | Tel: +351 213928400 | Fax: +351 213976832 | e-mail: geral@cnpd.pt ).