Terms and conditions

By visiting our website or purchasing a product, you are using our “Services” and consequently agreeing to the following terms and conditions mentioned on this page. These terms apply to all users of the website, including, without limitation, users who are browsers, suppliers, customers, merchants or content providers.

The user has a duty to read the terms and conditions carefully before registering or using the website. By accessing or using any part of it, you are agreeing to the terms and conditions herein. If you do not agree with them, you cannot access the website or use any services contained therein.

Any new feature or tool added to the current store is also subject to the terms and conditions set forth herein. We also reserve the right to update, change or replace any part of the terms and conditions by posting updates or changes to the website. It is up to the user to check the changes made on this page periodically.

Online store terms

By agreeing to the terms and conditions described herein, you are confirming that you are of legal age and that you allow any of your minor dependents to use this website.

It is expressly prohibited to use our products for a purpose other than that specified on the website, catalog or brochure.

It is expressly prohibited to violate the law, copyright law and handling and/or contamination with viruses or any code of a destructive nature.

General conditions

Your data (does not include credit card or other payment method information), may be transferred unencrypted and may be used by Chatron for storage in your ERP, Website and respective communications.

Credit card information is encrypted during transfer between networks.

By accepting the terms herein, you agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without our express written permission.

Integrity and updating of website information

Chatron is not responsible for information that is not accurate, complete or current. The content on this website is provided for informational purposes only and should not be used as the sole basis for making decisions without consulting primary, most accurate, most complete or most current sources of information.

This website may contain historical information, which is provided for reference only.

Chatron reserves the right to edit the content of the website at any time and it is not up to us to inform users of these changes, being their responsibility to monitor them.

Product and price changes

As part of Chatron, Lda, the products of the online store may contain prices different from those practiced in the physical store, and prices can be changed at any time without prior notice.

We reserve the right that any product in the online store or website may be changed or discontinued without any notification to users.

Products or services

There may be products or services available only online. Such products or services may have limited quantities and are subject to return or exchange only in accordance with our exchange and returns policy.

Images of our products may be imaged for better visual perception and may not reflect the colors, texture or other characteristics of the actual product.

We reserve the right to sell our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of products or services we offer. All product descriptions or prices are subject to change at any time and without notice.

We reserve the right to discontinue a product or service at any time.

Accuracy of billing and account information

Chatron reserves the right to refuse any order placed on it. You may, at our sole discretion, limit or cancel the number of products per person, per household or per order. Such restrictions may include orders placed under the same customer account, on the same credit card, and/or orders that use the same invoice and/or shipping address. If we make changes to or cancel an order, we may notify you by email and/or phone number provided in your billing details.

For more details, please see our exchanges and returns policy.

User comments and feedback

All suggestions, comments, creative ideas, proposals, plans or other materials that may be sent to us, at our request or on our own initiative, online, by mail or in any other way, may be used by us without restrictions, without confidentiality, without compensation and without any response to any information/suggestion.

We may, but are not obligated to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates the intellectual property of others or these terms.

You agree that your comments will not violate any third party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights.

You agree that your comments will not contain defamatory, illegal, abusive or obscene material. These must not contain any type of virus or malware that could affect the functioning of the service or any related website. You cannot use a false email address, pretend to be someone other than yourself. We inform you that you are solely responsible for any comments you make. We assume no responsibility or liability for any comments posted by you or any third party.

Personal information

The use of personal information on our website is governed by our privacy policies. Consult privacy policies.

Errors, inaccuracies and omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions. These may relate to product descriptions, prices, promotions, offers, shipping rates, deadlines and product/service availability. We reserve the right to correct errors, inaccuracies or omissions and, if necessary, we can cancel orders at any time and without prior notice.

We assume no obligation to update, change or clarify information including, without limitation, pricing information, except as required by law.

Prohibited uses

In addition to other prohibitions already mentioned on this page, it is prohibited to use this website or its content for any illicit purpose of any kind, in which case we reserve the right to block its user.

Disclaimer of Warranties and Limitations of Liability

We do not guarantee that the use of the website will be punctual, safe and free from errors or interruptions. We also do not guarantee that the information obtained by using the website is accurate or reliable.

We inform you that we can remove a certain service, for a certain period, or cancel it at any time, without the need to notify the user.

Under no circumstances will Chatron, Lda be liable for direct and indirect, incidental, punitive, special or consequential damages, losses, claims or damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data , replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of the use of any of the services or products purchased, or for any other related complaint in any way.

Indemnity

You agree to indemnify, defend and hold harmless Chatron, Lda and our subsidiaries, affiliates, partners, employees, directors, agents, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including attorneys' fees, by any third party for breach of the terms and conditions herein or the documents they incorporate by reference, or for breach of any law or the rights of a third party.

Independence

If these terms and conditions are held to be illegal, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed separate from these terms. Such determination is without prejudice to the validity and enforceability of any other remaining provisions.

Termination

The parties' obligations and liabilities incurred prior to the termination date shall continue after termination of this agreement for all purposes.

These terms and conditions are in effect unless terminated by you or us. You may terminate these terms at any time by notifying us that you no longer wish to use our services.

If you do not comply with the terms or provisions on this page, you give us the right to terminate this agreement at any time without notice and you will be responsible for all amounts due up to the date of termination. We may also deny access to our services or any part of them.

Full agreement

Failure to exercise or enforce any right or provision of these terms does not constitute a waiver of the right or provision.

These terms and conditions and any policies or operating rules posted by us on this website constitute the entire agreement between the parties. These terms govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and the service provider (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguity in the interpretation of the terms herein shall not be construed against the party who drafted them.

Applicable legislation

These terms and conditions present herein or any agreements defined separately, shall be governed and interpreted in accordance with Portuguese laws.

Changes in terms and conditions

On this page you can review the most recent version of the terms and conditions at any time.

We reserve the right to update, modify or replace any part of the terms and conditions herein.

Contact information

For any further clarification, please use the email geral@chatron.pt.